The Department of Telecommunications (DoT) has made it mandatory for all newly manufactured or imported mobile phones in India to come with the Sanchar Saathi app pre-installed.
About Sanchar Saathi
It is a security and awareness platform developed by the Department of Telecommunications (DoT)
It is available both as an app and a web portal.
Purpose: To help mobile users manage their digital identity, report suspicious activity, and safeguard their devices
The platform also provides educational material on telecom safety and cyber risks, making it a combined service-and-awareness system.
Sanchar Saathi Features
‘Chakshu' Feature: It lets users report suspicious calls, SMS, and WhatsApp messages, such as fake KYC alerts, impersonation scams, or phishing linksIt helps authorities spot fraud patterns.
Report Spam and Unwanted Commercial Calls: Users can report spam calls and messages that break TRAI rules. Complaints made within seven days can lead to action against the sender.
Report Malicious Links and Apps: Allows reporting of phishing links, unsafe APKs, and fraudulent websites
Checking Mobile Connections Linked To Your Identity: Shows how many mobile numbers are registered using your identity. Helps identify SIM cards taken without your knowledge.
Blocking Lost or Stolen Phones: Allows users to block the IMEI of a lost or stolen device so it can't be used. Phones can be unblocked if recovered.
Verifying The Authenticity Of A Device: Allows users to check if a phone is genuine by validating its IMEI. It is useful when buying second-hand phones.
Reporting International Calls That Appear As Indian Numbers: Some scammers use illegal telecom setups to make international calls appear as regular +91 calls. Sanchar Saathi enables users to report such cases.
Finding Your Local Internet Service Provider: The app also includes a feature that lets users check which wired internet service providers are available in their area by entering a PIN code, address, or provider name.
Verifying Trusted Contacts and Helpline Numbers: Provides a directory to confirm genuine customer-care numbers, emails, and websites of banks and other major institutions
IAS-2026 - OPTIONAL / GEOGRAPHY / PUBLIC ADMINISTRATION / SOCIOLOGY / ANTHROPOLOGY / ORIENTATION ON 03 & 04-10-2025 
